Submit Complaint / Incident Report

Welcome to the Consumer Product Incident Reporting(CPIR) System of CARICOM

This system provides you with the possibility to report to the authorities about problems you experience as a consumer when purchasing and using products that prove to be dangerous to your health or safety.

You are invited to use this form to provide any useful information that will allow the authorities to investigate the problems or incident consumers have experienced.

In the following pages, some data are marked with an asterisk(*), meaning that this information is absolutely essential to effectively address this problem, thus you are advised to provide the relevant information with caution.

We guarantee the confidentiality of the information you provide to us and that they will only be used for the following purposes:

  1. The processing of your Report;
  2. The enforcement of the relevant Community and National legal provisions;
  3. the identification of needs for improving the legislation in force.

We will treat your report complaint with the utmost urgency and communicate the result to you in a timely manner.
Thanking you for your trust.

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